Automated Prepress Solutions

Workflow ESP • Direct to Plate • Harlequin RIPs • ROOM Workflows • Post-RIP Imposition • Dynamic Job Routing

Sales: 503-261-7395
Support: 503-294-0393
General: 503-261-7383

Technical Support

All products include a full, one-year Software Update Subscription warranty. Support warranties can be renewed annually and include in-version software updates and technical support. For more information, see our Software Update Support document .

For technical support, please call 503-294-0393

About Upgrades

Version updates, as well as major release upgrades, of the RIP commonly require the installation of a complete set of software which replaces the existing version and configurations related to the software version being upgraded. A Migrate Utility is available for importing pre-existing software configurations, page set-ups, calibrations, and curves into the newly installed software revision update. Although not a requirement, nevertheless it is strongly recommended that customers have an authorized Fusion Systems integrator perform these version and revision upgrades.

Documentation

See our Documentation page for Users Manuals, Release Notes, and Quick Start Guides for our various products and plugins.