Support
Support
All products include a full, one-year Software Update Subscription warranty. Support warranties can be renewed annually and include in-version software updates and technical support. For more information, see our Software Update Support document .
For technical support, please call 503-294-0393
or Email us at: support@fusionsystems.com
About Upgrades
Version updates, as well as major release upgrades, of the RIP commonly require the installation of a complete set of software which replaces the existing version and configurations related to the software version being upgraded. A Migrate Utility is available for importing pre-existing software configurations, page set-ups, calibrations, and curves into the newly installed software revision update. Although not a requirement, nevertheless it is strongly recommended that customers have an authorized Fusion Systems integrator perform these version and revision upgrades.
Documentation
See our ftp site for Users Manuals, Release Notes, and Quick Start Guides for our various products and plugins.
ftp://ftp.fusionsystems.com/ftpdownloads/
Sales 503.261.7395
Support 503.294.0393
Products
CIP3 Ink Keying
Alwan - PDF Standardizer
Alwan - Ink Optimization
Bodoni - InkWIZE
Bodoni - PressSIGN
Services
Print Markets
Commercial
Newspaper
Screenprint
Flexo